Terms of Service

All products purchased from www.jkstore.com.pk can be exchanged within 15 days under the following conditions:

Eligibility for Exchange:

- The item is defective or has missing accessories, wrong size, or order/article issue at the time of delivery.

- Customer must notify us within 24 hours of delivery.

- Customer must email us at mailto:info@jahangirkhan.com with proof of the damaged or missing article.

Exchange Process:

- Products ordered online can be exchanged at our retail or online store.

- The tag/label must be intact at the time of exchange, ensuring the product is in its original condition.

Non-Eligible Exchanges:

We cannot consider exchanges in the following scenarios:

- Exchange request is made outside the 14-day exchange policy timeframe.

- Product colors may vary slightly due to photographic lighting or screen settings.

- The product is damaged due to use or has been tampered with.

- Anything is missing from the package, including price tags, labels, original packing, or order invoice.

Important Notes:

- Do not accept a parcel if it's damaged or seal is opened. Jahangir Khan will not be responsible for such exchanges.

- Jahangir Khan doesn't take responsibility for items purchased from unauthorized sellers or individuals.

- Orders placed on www.jkstore.com.pk will be delivered in a sealed flyer or box.